Refund & Return Policy – AMS Naturals

At AMS Naturals, we strive to provide 100% authentic and high-quality products, including Shilajit, Honey, and Natural Fragrances.
Since our products are natural consumables, we only accept returns or replacements under specific conditions.

✅ Eligible for Return or Replacement

We accept returns or replacements if:

  • You receive a damaged or defective product.
  • You receive the wrong product.
  • The product is expired or tampered with on arrival.

To be eligible, please:

  • Report the issue within 48 hours of delivery.
  • Provide clear images or video evidence of the issue.
  • Keep the product in its original packaging.

Once your request is approved, we’ll arrange a replacement or refund (depending on availability).

❌ Non-Returnable Items

  • Opened or used products
  • Products damaged due to customer handling
  • Change of mind after delivery

💬 Refund Method

Refunds (if applicable) are processed via bank transfer or easypaisa/jazzcash within 7 working days after approval.

For return or refund assistance, please contact:

📧 support@amsnaturals.store

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